Customer Testimonials
The last time we moved, we used a company that you pay per hour, 2 men (Laurel and Hardy) turned up with a van at 8am and by 4pm we were no where near finished. The whole family had to help in loading and unloading 5 vanloads of belongings until 8pm. The next day we realised that many of our belongings were damaged/demolished, I phoned the company over the next 3 days and got no answer, when they finally answered the only insurance they had was for "goods in transit" which means they only insured if the van gets stolen and not for accidental damage. Our repair and replace bill came to £4000!
Therefore, may I take this quick opportunity to thank Best Move Forward for making this move go so well and for making the day a pleasant experience! Your team were professional and polite, nothing was too much trouble for them. I could certainly see the difference in using a professional removal company and in it worked out much better value for money with no breakages. We will recommend your company highly to all of our friends and hope that your business grows from strength to strength.
Mr List, Kensington
The move went very well indeed.
We found that your guys were very organised, polite and helpful and did a great job.
Thank you very much to you all for your help and co-operation at a very difficult time for us. We would not hesitate to use Best Move Forward in the future.
Kathryn, Saunders Solicitors, London
Just wanted to say huge thanks to all your people who really looked after me and my stuff over the move. You've got fantastic personnel - especially so absolutely positive and unfailing George, so impressively strong Gordon and so understanding and inexhaustible Stuart. I'm settling in and keep finding all my move afterthoughts have been foreseen by your professionals.
Elena of Kensington
I am writing to thank you and your company for a professional move experience. As you probably well know, moving home is classed as one of the most stressful times in one's life. However George and Gordon made the process a smooth, 'stress less' and efficient process. They went above the call of duty to help me on the day, which was much appreciated. I wish your company every success for the future, and will recommend it where I am able.
Jonathon Hyam
CREDIT SUISSE
Thank you so much for all the effort you and your staff put in over this weekend.
This was very difficult project and the only way it was completed on time was the fact that everybody helped one another and mucked in.
It has been such a pleasure working with everybody and I hope that you will pass on my thanks to all your staff, without whose help none of this would have been possible.
I look forward to working with you all on the next project.
Richard Harris
Site-Assist Facilities Limited
Please can you pass on my thanks to your team for all their hard work when we secured additional premises recently. Not only did we ask you to work extremely long hours but due to the complexity of the move we had you on stand-by and then stand-down more than once. This was all taken on board by your team with complete flexibility, demonstrating in a practical way how you put your client’s needs first. Your team always works cleanly, efficiently and with respect to other tenants occupying the same building.
We will be contacting you shortly with other projects that are underway.
Eunice Agnew
Head of Facilities Management
Catlin Insurance Company (UK)
We were extremely impressed with Best Move Forward for our office move recently. They were efficient, hard working, uncomplaining (even when the lift broke and they had to carry the office furniture up three flights of stairs on a very hot day!).
Paul was great at communicating with us and keeping us informed about all aspect of the move, there was one miscommunication between offices which was dealt with in a very professional manner and we were extremely grateful that no job was too arduous for them.
A great company and I have you on my books for the next time we move offices!
Many thanks again to the guys for all their hard work.
Lucy Wolseley
PA to the Managing Director
Macdonald & Company Property Limited
Just a quick note to thank you and your team for excellent work at 4C Associates over the past few days.
Despite the weather and never-ending staircases, your team remained in good humour throughout the project, completing the job on time and within the budget despite our client changing the scope of works as the weekend progressed.
We will definitely be recommending you to other clients of our over the coming months and look forward to working closely with you again.
Best regards,
Myles Ruffy
Site-Assist Facilities Ltd.
Now that I have finally unpacked, I just thought I would drop you a line to say thank you very much and out of 80 boxes, I'm pleased to say that nothing was damaged. Your team were hard working and very helpful, nothing was too much trouble.
Mrs L Byrne, Epping
Very pleased with our removal - you certainly worked hard all day - didn't stop. Worth every penny.
Mr & Mrs E Smith, Grays
Excellent help, professional service and friendly throughout a tough morning - thank you.
Ms Cockburn, London
After 38 years in our home, moving was a very daunting experience. You made it so easy and stress free, we can't thank you enough.
Mr & Mrs A Robinson, Orpington
I stored my possessions with you for fourteen months. I have just received them back in perfect condition, thanks for this, I would definitely recommend your services without hesitation.
Miss P Gibson, Islington
Best Move Forward provided an exceptionally professional, efficient and quality service; ensuring that our Move ran extremely smoothly. The team were incredibly hardworking and focused, and ensured limited disruption and a seamless transfer of possessions for our business. As Project Manager, I felt secure in the knowledge that we were in the best possible hands, and that nothing would be overlooked. Nothing is too much trouble for Paul and his fantastic team, and I would recommend the company to any business.
Rachel Foote
London Office Manager
4C Associates
